Sofacreations Sofacreations

About Sofa Creations

Established in Nov 2000, Chadha Upholstery began its journey with numerous wholesale orders. Good response and great public demand had Sofa Creations chartering into retail territory. Now directly open to the public you are privy to a range of styles and products at Sofa Creations. At Sofa Creations you have at your disposal, custom made furniture, made-to-measure fabric lounge suites and sofa beds to suit all sorts of households. Once there, you can decide on the look you’re aiming for and they can conjure up styles to suit your taste. You can go trendy or elegant, luxurious or classy, simple or clean cut – we can cater to all your whims and requirements.

We are 100% NZ owned family business with multiple years trade experience and like to think our team provide an excellent service. We sell top quality New Zealand-made products at extremely competitive prices. We like to support New Zealand brands, KEEPING IT KIWI! We provide the individual care and attention that keeps loyal customers coming back time after time. If you come visit us, we offer: great value (you’ll love our prices!), individual attention, great communication, helpful service, guaranteed comfort, and deliveries arranged locally and nationally. We are inviting you to visit our wide range of sofa couch and beds showroom in Auckland and wellington.

Auckland: 3 Burrett Ave, Penrose, Auckland 1061

Wellington: 48 Parumoana Street, Porirua 5022

Open Hours: 7 days

Monday to Saturday 09:30 AM to 05:00 PM

Sunday 10:00 AM to 05:00 PM

Payment

  • Visa or Master card accepted

  • Eftpos, Cash (cash only with pick ups)

  • Bank deposit to our Bank Account

Lay Buy

Yes, you are welcome to lay-by. A 30% non refundable deposit of the total price is required. Customers must pay in full within 8 weeks from the date of sale. If you change your mind or give up the order, the 50% deposit is not refundable.

Packing & Delivery
All products are either in stock or can be ordered.

We can arrange delivery nationwide.

Please ask for a quote or refer to specification .
In the unlikely event that your purchase is lost in transit we will do our best to locate it, and if required place a claim. We do not offer refunds until the delivery company have completed their investigation and a claim has been paid out. Sofa Creations will maintain correspondence with you during this time, keeping you fully informed of all progress.

Return or Refund Policy
We aim for 100% customer satisfaction, in the unlikely event that an item arrives faulty we will replace or exchange if your:

  • Item is damaged or Item is defective

  • You notify us within 7 days

  • If your item is unable to be replaced we will offer you a refund. We will do our best to resolve any problems as quickly as possible.

We will not refund if:
You simply ‘change your mind’. Item was ‘not what you expected it to be’ or ‘not what you imagined it to be’.

Warranty

Our sofas come with a warranty that is covered by the manufacturer. The warranty covers any product that has a manufacturing defect that is not the result of normal wear and tear.

·       Frame: 5 year warranty

·       Seat foam: 5 year warranty

·       Webbing: 5 year warranty

·       Fabric:2- 3 year warranty (does not include pilling or sun damage)

·       All products carry a 1 year manufacturer’s warranty on all parts unless otherwise stated.

For Commercial usage these warranties do not apply.

Tax Invoice
Tax Invoices for GST and Income tax are available on request for all purchases.

Privacy Policy
Privacy is very important to us. We will never pass your personal information on to any unrelated third party under any circumstances.

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